Your Delphin runs a full version of the Tidal app. As long as it is connected to WiFi you can use all of the same features as your phone or computer... but due to the screen and keyboard size, you might have an easier time setting up playlists on a larger device then simply following the steps above to download them to your Delphin for offline listening.
If you're determined to build playlists directly on your Delphin, here's some helpful info:
To create playlists: Using the Magnifying glass button, you can search for a song or artist you would like to listen to. You may also search for genres or browse ‘moods’. You can use the three-dot menu (⋮) next to anything and download music and other playlists you would like to listen to.
If you are on your computer or phone and create playlists, save music, or change anything else you will need to download it onto your Delphin by reconnecting to WiFi and following the steps above or it will not be there the next time you swim or go offline.
Does your music seem to be missing?
We have been told that Tidal will remove your downloaded music if you go beyond 30 days without going online, but we have not seen this issue yet on the Delphin. Usually the app will just stop working altogether but will begin working again once you go online. If your downloads do appear to be missing, simply reconnect the Delphin to WiFi and download your playlists again.
Do you have a completely unknown issue not fixed by anything above?
The first thing Tidal and Underwater Audio will recommend is uninstalling and reinstalling the app. Since it is a paid subscription app, you will not lose all your music. Uninstalling the app will remove your downloaded music. You will simply have to sign in again once it is reinstalled. You will also need to re-download your playlists while connected to WiFi before you will be able to swim with them again offline.
To uninstall an app: Go to Settings > Uninstall Applications > Tidal > OK
We very much recommend rebooting the Delphin between uninstalling and reinstalling an app. Just power off the Delphin and power it back on again.
To reinstall Tidal: Go to Help > Install Apps > Amazon Appstore. Search: Tidal > Download
If you have any questions not covered by this guide or are still having issues with your Delphin, please feel free to contact us for help!
Our customer support is open Monday - Friday from 8am - 5pm PST.
We can be contacted by email at email@example.com and usually respond before the end of the next business day. Our phone number is 541-623-0202.