Warranty

All new iPods purchased after June 18, 2019 are guaranteed against water damage for a period of six months after the date of original retail purchase.  All Underwater Audio waterproof headphones, as well as the SYRYN MP3 player, Uku wireless audio receiver, Delphin media player, and refurbished waterproof iPod are all guaranteed for a period of 1 year after the date of the original purchase. 

New iPod shuffle's purchased prior to November 15, 2018 have a 2-year warranty from the original purchase date. New iPods purchased between November 15, 2018 and June 17, 2019 carry a 1-year warranty from the original purchase date.

If a defect exists, Underwater Audio, at its option and to the extent permitted by law will (1) repair or replace the product at no charge, or (2) refund the original purchase price. The original cost of shipping the product to you is not refundable. Replacement products may be formed from new and/or previously used parts that are equivalent to new in performance and reliability. Shipping is not refundable. This warranty excludes damage resulting from abuse, accident, modifications or other causes, including loss of product, that are not defects in materials and workmanship.

If a return of an international purchase is required, the customer will be responsible for shipping the product back to Underwater Audio and additional customs and/or duties. Underwater Audio will be responsible for shipping the replacement product back to the customer.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, UNDERWATER AUDIO, LLC IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE PRODUCT. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW. UNDERWATER AUDIO DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY.

Any recovery is limited to the original purchase price. No person other than Underwater Audio LLC is authorized to modify this limited warranty, and your seller is solely responsible for any other warranties. Some states do not allow limitations on how long an implied warranty lasts, or exclusions of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. To obtain warranty service, contact Underwater Audio at help@underwateraudio.com. Proof of purchase may be required to verify eligibility.

THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS

RETURN POLICY

If you need to return your product, you can send it back unopened for a full refund, within 30 days of the original purchase date. If you have used your Underwater Audio product, it is covered by the Underwater Audio warranty against manufacturer’s defects. You cannot return a used, operational product for a full refund. Cost of shipping returns will not be covered by Underwater Audio.

TRADEMARKS

Underwateraudio™, Underwater Audio™ and underwateraudio.com™ are trademarks of Underwater Audio, LLC. Other trademarks, registered trademarks, product names or logos, and company names or logos displayed on underwateraudio.com or by Underwater Audio, LLC are the property of their respective owners. The use of any other trademarks, registered trademarks, product names or logos, and company names or logos does not indicate any sponsorship or affiliation with or endorsement by any of the owner companies.