If the battery shows anything but empty, then the iPod should still be turning on. The battery is not dead.
Limiting your charging time to 3 hours will make your replacement last longer.
Restart your computerby turning it off and back on again. Computers generally do not charge devices while in sleep mode, and a reset can help ensure the computer is on and ready to troubleshoot. Plug in your iPod and wait for a minute to see if the light comes on. If it does, leave plugged in with the computer “awake” for up to 3 hours to fully charge it.
Clean your headphone jack. Use a toothpick to gently remove any debris from the headphone jack. Debris in the headphone jack (lint, etc.) will prevent a connection between the iPod and the headphones or charger cable.
- If the jack is clear but the Shuffle won’t sync, try using a different USB port to sync or charge.
- The white plastic ring on the USB cord should come into direct contact with the iPod. This may require a small amount of force.
- If you are using an extension cord make sure it is capable of carrying a charge. Try taking off the extension cord to charge from the USB cable alone. (Underwater Audio headphone extension cords will not work to charge your iPod.)
Restore your iPod using iTunes if your computer still recognizes it.