Headphone Troubleshooting

We hope these tips will get your products back in working order! Try some tips and if you still need help feel free to contact our customer service. Make sure to have a copy of your purchase receipt on hand!

Email: help@underwateraudio.com

Phone: 1-877-849-0750

Click on the links below if you have questions about the following topics

(no sound, muffled sound, headphone care instructions)
Swimbuds Fixes (tips on how to use and fit, instructional video)
Swimbuds Sport Fixes (tips on how to use and fit, instructional video)
HydroActive Fixes (tips on how to use and fit, instructional video)
Compare Waterproof Headphones (comparison chart between all of Underwater Audio’s headphones)