Audible also has its own support and websites as well.
These are some of the most commonly needed pages for Audible. They are linked here for your convenience, but Underwater Audio is not affiliated with Audible or Amazon.
Audible FAQ’s website is linked here.
Audible’s Help Page linked here.
Audible’s Contact Us page linked here.
Free Listens with Audible, linked here.
Compare Audible membership plans here. An Amazon Prime account is not the same as an Audible account, though some content may be available for free with your Amazon Prime account.
This link will take you to Audible’s Support page for if you need any other help, such as resetting your password, login details, getting started, or troubleshooting.
WiFi is required:
While making any changes to your Audible library or while downloading your audiobooks, you must be connected to a strong WiFi connection. We recommend being as physically close to your WiFi router as possible. Due to the efficiency of the waterproofing on a Delphin, it does have a shorter WiFi range than other comparable electronic devices.
At least once a month, you will need to reconnect your Delphin to the internet to allow Audible to verify that your account is active. This will still matter even if you use your Audible account on your phone or computer. The Delphin player has to be reconnected once a month to the internet so that any paid subscription apps (Spotify, Pandora, etc.) can verify for billing purposes.
While swimming, you will want your WiFi turnedoff. Water and WiFi do not mix, so even if the pool you swim at offers free WiFi to guests, your Delphin will not be able to work while in the water. The easiest way to do this is to go toSettings > Network > and check the Airplane Mode box. (When you need to reconnect your Delphin to the internet, these are the same steps, just make sure the box is NOT checked.)
To start you will need an Audible account. If you do not have one already, we recommend setting up an account on either your Computer or Phone to have an easier time with your keyboard and screen size. (You are not required to connect your Delphin to your phone, that is optional!)