If you need to return your product, you can send it back unused for a full refund, within 30 days of the original purchase date. If you have used your Underwater Audio product, it is covered by the Underwater Audio warranty against manufacturer’s defects. You cannot return a used, operational product for a full refund. Cost of shipping returns will not be covered by Underwater Audio.
If a return of an international purchase is required, the customer will be responsible for shipping the product back to Underwater Audio and additional customs and/or duties.
To begin the return process, please email us at firstname.lastname@example.org or call 1-541-623-0202 when our wonderful Customer Support team is working! We are here Monday - Friday from 8am - 5pm PST.