2021 Holiday Shipping Deadlines

Domestic Orders

Orders placed before 8am PST Monday - Friday will ship the same business day.

Underwater Audio "Best Carrier" Options:

Choose one of these options to let our shipping department choose the best carrier based on your location in the US.

Extended Guaranteed Holiday Shipping - 12/20 Order Deadline

1-Business Day - 12/22 Order Deadline

 

Additional Options:

USPS First Class - 12/16 Order Deadline

USPS Priority Mail - 12/17 Order Deadline

UPS 2 Business Day - 12/21 Order Deadline

UPS Next-Day - 12/22 Order Deadline

 

International Orders

International orders ship via DHL Express, or Royal Post, based on location.

Orders placed after 8am PST will go out next business day.

DHL Express - 12/20 Order Deadline *DHL orders to Australia are not guaranteed before Christmas

Royal Post - 12/20 Order Deadline

Australia Post - We cannot guarantee Holiday delivery to Australia

Return Shipping

Cost of shipping returns will not be covered by Underwater Audio.

Return Policy

If you need to return your product, you can send it back unused for a full refund, within 30 days of the original purchase date. If you have used your Underwater Audio product, it is covered by the Underwater Audio warranty against manufacturer’s defects. You cannot return a used, operational product for a full refund. Cost of shipping returns will not be covered by Underwater Audio.

If a return of an international purchase is required, the customer will be responsible for shipping the product back to Underwater Audio and additional customs and/or duties. Underwater Audio will be responsible for shipping the replacement product back to the customer.