We have a number of insights into our products that may help you solve any problems. First, click on an image below for troubleshooting tips for the iPod, SYRYN, or headphones. Try following some of the suggestions, and if you still need help, feel free to contact our customer service team. Please have your order ID or a copy of your purchase receipt on hand!

Email: help@underwateraudio.com
Phone: 1-877-849-0750


iPod Troubleshooting


Headphone Troubleshooting